We will not ask you to redeem points via a link in an email or SMS message. These messages might seem legitimate, and may even show up in the same thread as real messages from us, however, they are not from CommBank. These messages are not legitimate CommBank communications.
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The official SA Seniors card is always free, and applicants are never required to provide financial details such as your bank or PayPal information. If the message is asking for payment or personal details, verify the request on an authenticated platform, like the company’s genuine website you search yourself or an authenticated application Always question any SMS or email that has a link as scammers use clever tactics to trick you into clicking on links and providing personal details, so take your time to review the message. CommBank will never ask you to enter personal or banking details via a link in an email. These messages can include links to fake websites that mimic legitimate sites and ask you to enter information such as your NetBank ID, password, card details, and NetCodes. We will never ask you to click through a link on an email and enter personal or banking details.
The tasks involve the victim using their own money to purchase products and services to boost seller’s visibility and/or ratings. We’ll also never ask you to transfer money, download software or get you to login via a link sent through email or SMS. Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff. Delete the message and contact linkt.com.au (linkt, new tab) directly to check whether the message is legitimate. Scammers are sending texts that appear to be from Linkt toll services.
The message claims that a booking will be cancelled if customers do not input credit card details through a provided link. These messages may prompt recipients to click on suspicious links, replying to a message to activate a link, or share sensitive details—including banking credentials. Contact us immediately or message us in the CommBank app if you’ve clicked on any links, entered your details or made any payments to scammers. The messages claim that unusual account activity such as a new linked PayID or a payment made to a new payee has taken place, and prompt the recipient to click on the link if they did not initiate the activity. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their debit or credit card has been suspended and details need to be updated. The messages claim the recipient needs to take action to put a stop to suspicious activity or unlock access to their CommBank accounts or cards.
Upon choosing a product, users are prompted to “Confirm Exchange” and asked to provide their delivery details, which may include email addresses, phone numbers, and physical addresses. Scammers are calling customers and pretending to be from CommBank. Scammers are using fake ads on social media platforms like Facebook to promote competitions, offers, or deals. Received a suspicious message, but haven’t clicked on it?
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The scammers will often say that they have broken their phone and are using a “new” number. A recent trend has spiked where scammers are posing as a relative, usually daughter, son or cousin, of the victim. You can validate the authenticity of any investment product offered by CommonBank by contacting us directly through our official phone numbers, a full list of which is provided on our contact us page. This lures unsuspecting victims into clicking on the ad for more information which then populates another hyperlink that takes the reader to an overseas CFD provider.
- If the change is unfavourable, we will try to publish details before the change takes effect, if we are reasonably able to do so.
- We have a range of useful guides and tools to help you manage your online banking.
- The messages urge recipients to click a link to redeem their allegedly expiring rewards points.
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It’s likely you’re accessing StepPay on an old version of the CommBank app. We previously offered InstalPay, which is no longer available, however you may still have an InstalPay account. A late fee of $10 may apply if you miss a repayment, but there are caps in place to minimise the amount of additional fees charged. You don’t pay any ongoing account fees, set-up fees or interest. You may also be charged a late payment fee for a missed repayment, and this may affect your credit score. If there aren’t enough funds in the account, your StepPay card will be temporarily blocked until the funds are available.
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The fraudulent message prompts recipients to follow a link to update their information within 24 hours to avoid their account being locked. Please do not click the links or reply to these messages. The fraudulent messages prompt recipients to click on malicious links within the SMS and share Netcodes on the basis that insecure activity is occurring.
Enter the card number of the Prepaid Card you would like to top up. Consider its appropriateness to these factors before acting on it. For St.George issued products, conditions, fees and charges apply. Check your balance, pay someone, manage your finances, and much more. With the St.George App you can securely bank on your phone. Discover other card features you can self-manage, from requesting a Card Lock when you’ve lost or had your card stolen to ordering a replacement card.
